- We do not accept returns or exchanges unless the product received is damaged/defective or a wrong order is received. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
- For seamless return & refund we require a proper unboxing video of your order.
- Refund or Exchange will be processed after reviewing the request in 3 to 5 days after we receive the goods back to our operating location.
- Shipping charges for returning product will be paid by the customer.
- Slight variations in size, color, or texture are natural and are not considered defects.
- Customers have return the product to our provided address.
- Once received and verified, a full refund (minus actual shipping costs) is processed within 5–7 business days
- Cancellation
- All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
- Orders can be cancelled before they are packed by contacting us email. Once an order has been packed or shipped, cancellation is no longer possible.
- Exchange
- Exchange is accepted for unused products for any reason other than defect.
- Process:
- Ship the unused product along with the original bill to our provided address.
- Customer bears the return shipping cost to us
- Once we receive and verify the item, we ship the exchanged product back to you at no additional charge.
3. Conditions:
- Item must be unused, unwound, and in original packaging with tags & bill intact
- Exchanges are allowed once per order only
- All is subjected to stock availability